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1 How can I add / embed my station's player in Facebook? Featured

Attached is a complete tutorial written by the Triton Digital Player team that will walk you through the necessary steps of adding your station's player page to Facebook.

2 How do I get Support? Featured

In an effort to serve you better, Triton Digital Media Streaming offers you several easy ways of reporting any streaming issues. If you experience any issue please contact us at by submitting a ticket through the link at the top of the page, sending an email…

3 How do I schedule a preroll or gateway ad to play on a station? Featured

Keep in mind that entering a Preroll/Gateway campaign is the same as entering a regular instream campaign except for two things; the file must be a video file and it must be trafficked as an Impression based Campaign . Since it's the same process, the only…

4 Step-by-step instructions for entering a basic Spot based campaign Featured

Keep in mind that entering a Spot based campaign is a pretty straightforward process. Make sure that you know the advertiser details and have all the needed run dates. Once you do, just follow the steps below: 1. Click on the Campaign Manager link at the…

5 Ad Wire ads are playing too frequently. Can I put frequency caps on them?

If you really need to increase the frequency caps on Ad Wire items you absolutely can. However, keep in mind that Ad Wire ads will ONLY play if there are not other, locally sold, locally trafficked Paid Spots available to be played at the time of the stop…

6 Affidavit by Category

Users can now generate summary affidavit reports for content based on category (Paid Spot (CPM), Paid Spot (PI), Unpaid Spot ( PSAs, etc.), and many more). The Affidavit by Category item appears on the Affidavit Generator page and is one of the five (%) types…

7 Can I create a custom list of stations from multiple markets and put them into one list?

Yes! in Ando this is called a Virtual Market. And Super Admin users can create any custom lists of stations that they want. These custom lists can be used anywhere the standard station selection dialogue box is used (campaign Manager, Sound Exchange reports,…

8 Can I find out what Industries are running campaigns on our stations?

Yes! The Campaign Manager provides users with an Industry Code Report which details all of the campaigns running on a station in a specified time frame and what industry the advertisers are from. To generate the report just follow these steps: 1. Access your…

9 Can I get a Weekly Status Report for a campaign?

Sure. Just follow the steps below: 1. To set up a weekly status report (this will need to be done individually per campaign that you want a report) log in to the Campaign Manager 2. Open the active campaign 3. When you are looking at the campaign there is…

10 Can I use overlapping dayparts?

Unfortunately, the system does not allow overlapping dayparts for any particular spot. That being said, the way to accomplish this is not to add an overlapping daypart to a single spot, but rather, add multiple spots each with a specific daypart. In order…

11 Can I use the Instream Video for my station?

Unfortunately, videos ads will not currently work as instream spots. Due to the nature of the differences between native audio codecs and native video codecs, a video ad will not play as an instream ad. Our development staff is currently investigating if…

12 Can we filter Inventory Avails by targeting parameters like DMA, Mobile, etc?

Yes! Users can run the Avails report on any group of a host of targeting criteria including DMA's, Devices, Country codes and custom codes. To do so just follow these steps: 1. Click the Campaign Manager link at the top of the screen 2. Switch to the Reports…

13 Can we serve VAST compliant video prerolls?

Absolutetly! The Campaign Manager is 100% VAST Compliant! In order to physically run a VAST ad you will need to have properly formatted VAST URL which points to VAST Complaint XML code to use for the creative in question AND the station's player MUST be using…

14 Can we track clicks on 3rd (third) Party provided Synced Banners?

Yes! Clicks on third-party Synced Banner click-thru URLs can be tracked with Campaign Manager. The clicks are tracked on the Campaign Manager click server as well as on the third-party server. The feature is for advanced users only . It requires that a destination…

15 Common Questions and Answers about Tracking Tags

Q. Can we run a tracking pixel with a preroll video? A. Yes. If the client has provided you with a specific URL for a tracking pixel then simply enter the campaign as normal and then choose Synced Banners from the Spot Actions menu. Then add the URL to the…

16 Contenting Impressions

Users can see which campaigns are competing and for how much inventory those campaigns are competing by enabling the Contending Impressions variable of the inventory Availability Report. If users opt to enable Contenting Impressions by checking the proper…

17 How can I see the revenue being generated by campaigns?

The Campaign Manager has a Campaign Revenue Report that can provide this information for you. To run it, simply follow these steps: 1. Access your account 2. Click the Campaign Manager link 3. Click the Reports & Tools tab 4. Click the Campaign Revenue…

18 How do I add a Synced Banner to spots in a campaign?

Adding a Synced Banner or Companion Ad to display when an audio or video element is playing on the player is pretty straightforward. Just follow the simple steps below to add the image in 30 seconds or less. Adding a Single Banner to a Single Audio Ad: 1.…

19 How do I know if Adwire is a going to provide a profitable solution for our station?

Answer: Click on the Adwire link in the console, you will then see a "$ estimator" click link which you can use. Just enter your information and follow the prompts on the screen. If you need any further assistance, please contact our Ad Operations Team by…

20 How do I schedule a DMA Targeted Campaign?

Keep in mind that entering a DMA Targeted campaign is the same as entering a regular instream campaign except for two things; the file must be trafficked as an Impression based Campaign and you must explicitly define the targeting criteria needed . Since…

21 How do I split spins/impressions between two pieces of creative evenly, 50/50?

Commonly, advertisers want to run two different pieces of creative and have them rotate evenly 50/50 throughout a campaign. For example, XYZ Autos purchased 5,000 impressions for $5,000 to run between the 1st of the month and the 5th of the month on our station…

22 How to enter a Mobile Targeted Campaign

Keep in mind that entering a Mobile Targeted campaign is the same as entering a regular instream campaign except for two things; the file must be trafficked as an Impression based Campaign and you must explicitly define the targeting criteria needed . Since…

23 How to enter an Impression based campaign.

1. Click on the Campaign Manager link at the top of the screen 2. Click on Add New Campaign 3. Set-up/Choose the proper Advertiser Record: a. If the advertiser has already run campaigns on your station(s) then you can use the USE EXISTING link to search for…

24 How to schedule TargetSpot ads

This article assumes that the player integration with TargetSpot has been completed by your hosting/player provider or your CDN. Once that has been complete allowing TargetSpot avails to play on a station is a relatively straightforward two-step process.…

25 I have a multi-creative TFN campaign, how do I set that up?

The only tricky part is that we will have to set a specific goal for the campaign. So, we will need to define an end date and a total number of spots to be played between now and that end date even though that is not explicitly known at this time. Since we…

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