How do I set-up new User accounts?

If you need a new Client Console account set-up simply have your local or corporate Super Admin follow the next series of steps to set up any needed accounts:

1. The Super Admin should log into the Ando Media Client Console and click the Advanced link at the top of the screen
2. Next, click the User Manager link
3. Click the Add New User link at the top of the screen
4. Enter the User's Email Address
5. Enter the users First Name and Last Name
6. Select the "level" the user should access. Corporate Users have access to all stations and markets. Market level users have access to all stations in a single, specific market. And Station level users only have access to that specific station
7. Select the Permission level the user should be using. The permission level grants access and function rights within the system for their selected level. Super Admins can use the legend on the account creation screen to make sure they are assigning users the correct permissions.
8. Scroll to the bottom of the page and click Save

The new user account will be set-up and an email will be sent to the user's email address now on file.

If a Super Admin needs to edit, change or delete a user they can do so by clicking the User Manager link from the Advanced button at the top of the console home page and then perform a search for any user set-up under their level. A search only needs to have 3 consecutive characters of the users first name, last name, or email address.

The system will return a list of all possible matches, and from that list the Super Admin, and only the Super Admin, can choose to transfer the user from one account level to another, change a specific user's rights or even delete that specific user.

We hope that helps. If you need any further assistance, just submit a ticket to open a support ticket and one of our technicians will responds and assist you ASAP.