We changed our Automation System data and spots have stopped playing, how do we get them playing again?AA-00260Anytime changes are made to a station automation system, be sure to make corresponding changes to the station’s Cart Trigger list too. That way the Injector will know to act on the new data. If the stream stopped playing injected spots around the time of the data change, then, most likely, the Injector software no longer knows what data to act on for insertion. As an example, let’s say that station WXYZ recently changed its commercial category from COM to SPOTS and when they did the stream started playing the on air commercials online. To correct this the station needs to have a SPOTS cart trigger set-up in the Injector manager. To do that, just follow these steps: 1. Log into your Client Console account About 10 minutes after you click Save the system will start trigger on this new cart trigger and your stream will start covering spots in the next stop set.
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